Refund Policy

A legal disclaimer

REFUND & RETURNS POLICY
Last updated: 12/26/2025

Atlatl Dynamics maintains a strict refund and return policy. Please review this policy carefully before placing an order.

ALL SALES ARE FINAL

All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed, except as explicitly stated below.

By completing a purchase on our website, you acknowledge and agree to this policy.

DAMAGED OR DEFECTIVE ITEMS ONLY

Refunds or replacements will be considered only if an item arrives damaged or defective.

To be eligible:
• You must contact us within 5 days of delivery
• You must provide your order number
• You must provide clear photos of the damaged item and packaging

Claims submitted after 5 days of delivery will not be accepted.

If approved, Atlatl Dynamics may, at its discretion:
• Issue a replacement, or
• Issue a refund to the original payment method

NON-REFUNDABLE ITEMS

The following items are not eligible for refunds or returns under any circumstances:
• Clearance or sale items
• Custom, personalized, or made-to-order products
• Digital products or downloadable content
ORDER CANCELLATIONS

Orders may not be canceled once placed. Please review your order carefully before completing checkout.

SHIPPING ISSUES

Atlatl Dynamics is not responsible for:
• Delays caused by shipping carriers
• Lost or stolen packages marked as delivered
• Orders shipped to incorrect addresses provided by the customer

Shipping fees are non-refundable.

CHARGEBACKS AND DISPUTES

Unauthorized chargebacks or payment disputes may result in:
• Order cancellation
• Account suspension
• Denial of future purchases

Customers are encouraged to contact us directly to resolve issues before filing a dispute.

CONTACT INFORMATION

If you believe your order qualifies under the damaged or defective exception, contact us at:

Atlatl Dynamics
California, United States
Email: atlatl.dynamics@gmail.com